Septic pump-outs · Brisbane, Gold Coast, Ipswich and surrounds

Decades of lids. Yours is next.

Wet Waste has been pumping septic tanks, treatment systems and liquid waste since 1996 across Brisbane, Gold Coast, Ipswich and Logan. You get a person on the phone, a price before we start, and the ground left as we found it.

Call 1300 552 017 Book a pump-out

since 1996Brisbane, QLDLicensed liquid waste carrier1300 552 017

What we pump

What we get called out for most.

Everything Wet Waste handles, in the order people ring about it.

Septic

Septic tank cleaning

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Home

Home enviro treatment systems

Aerated treatment systems serviced, pumped and left running the way the manufacturer intended.

Holding

Holding tanks

Holding tanks pumped on a standing run, so it never becomes an emergency call.

Treatment

Treatment plant pumping

Treatment plant pumping, on a day that suits you and with the site left as we found it.

Grease

Grease trap cleaning and maintenance

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

Grey

Grey water

Grey water pits and tanks emptied, and the outlet checked while the lid is off.

Sullage

Sullage clean

Sullage and grey water pumped out and taken away, on a schedule or as a one-off.

What happens on the day

What actually happens on the day.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Not the same as the next truck

What you actually get with Wet.

Taken from what the business says about itself, not from a template.

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Residential systems handled from 1,600 to 4,000 litres

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All drivers uniformed, fully licensed and insured

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Pensioner discounts and free inspections

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Waste sent to recycling facilities

Why people ring them

Known in Brisbane for turning up.

1996the year they started

Cleans the inside surfaces of the tank by hosing, scraping and scrubbing the bottom, not just pumping

From their own listing

On the job

Out on the run.

Where we go

Who we can get to.

Based in Brisbane, QLD, covering Brisbane, Gold Coast, Ipswich and Logan. If your town is not on this list, ring anyway — the run may already go past you.

BrisbaneGold CoastIpswichLogan

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 1300 552 017 with your address and you get a real number, not a range.

Book it in

Book the tank in.

Ring 1300 552 017 and speak to someone, or leave your details and get a call back.

Call 1300 552 017