New EnglandWastewater 0488 203 642
Septic pump-outs · Armidale, Uralla, Walcha and surrounds

Treatment system due? We service it properly.

Wastewater New England services and pumps aerated treatment systems, septic tanks and liquid waste across Armidale, Uralla, Walcha and Guyra. One phone call, a day that suits you, and a lid that goes back on the way it should.

Armidale, NSW0488 203 642
What we pump

What we get called out for most.

Everything Wastewater New England handles, in the order people ring about it.

01

Wastewater

Wastewater treatment system servicing

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

02

Septic

Septic tank cleaning

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

03

Aerated

Aerated wastewater treatment system installation

Aerated wastewater treatment system installation — quoted before we start, and finished the same day where we can.

04

Repairs

Repairs

Repairs to tanks, lids, baffles, pumps and lines, done by the crew who found the fault.

05

Callouts

Callouts

Callouts, on a day that suits you and with the site left as we found it.

What happens on the day

What actually happens on the day.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Not the same as the next truck

What you actually get with Wastewater.

Taken from what the business says about itself, not from a template.

Holds the Ozzi Kleen Green Card certification

Approved to service Armidale, Uralla, Walcha and Guyra

Why people ring them

Known in Armidale for turning up.

Authorised Ozzi Kleen service agent, agent code NCUT

From their own listing
Where we go

Where the truck already goes.

Based in Armidale, NSW, covering Armidale, Uralla, Walcha and Guyra. If your town is not on this list, ring anyway — the run may already go past you.

ArmidaleUrallaWalchaGuyra
Straight answers

The questions we get asked most.

How often should a septic tank be pumped?
For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.
How do I know if mine needs doing?
Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.
Do you need to find the lid, or do I?
We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.
Can the truck get to my tank?
Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.
What happens to the waste?
It goes to a licensed facility and it is documented. Ask for the docket any time you want it.
Do you do the council service report as well?
Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.
How much does it cost?
It depends on tank size, access and how long it has been. Ring 0488 203 642 with your address and you get a real number, not a range.
Book it in

Get it pumped before it backs up.

Ring 0488 203 642 and speak to someone, or leave your details and get a call back.

We read every one of these. If it is urgent, ring instead — it is faster.