0408 070 425
Septic pump-outs · Mudgee, Ulan, Rylstone and surrounds

Commercial volume, domestic care.

Vacsafe handles commercial and domestic septic, sullage and liquid waste across Mudgee, Ulan, Rylstone, Gulgong and 3 more towns. One phone call, a day that suits you, and a lid that goes back on the way it should.

Vacsafe on site
Mudgee, NSW0408 070 425
What we pump

What we get called out for most.

Everything Vacsafe handles, in the order people ring about it.

01

Septic

Septic pump out

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

02

Water

Water tank cleaning

Rainwater tanks drained, cleaned out and refilled, so what comes out of the tap is what you thought was in there.

03

Sewer

Sewer and drain cleaning

Blocked drains cleared and the line checked, so the same blockage doesn't come back next month.

04

Hydro

Hydro excavation

Excavation work around tanks, trenches and lines, done by the people who have to pump it afterwards.

05

Vacuum

Vacuum excavation

Vacuum digging around live services, where a bucket would put a bill through a cable or a water main.

06

Potholing

Potholing (non-destructive digging)

Non-destructive digging around live gas, water, power and comms, so nothing gets clipped.

07

Water

Water jetting

High-pressure jetting to cut roots and grease out of the line, not just push the blockage along.

What happens on the day

Straightforward, start to finish.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

You hear it straight

If something down there is on its way out, you are told at the tank, in plain words, with no invoice attached to the sentence.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

We leave it safe

An unseated septic lid is the most dangerous thing on a rural block. Ours go back properly, every time.

Not the same as the next truck

What you actually get with Vacsafe.

Taken from what the business says about itself, not from a template.

CertLOC certified underground service locator

Specialised vac truck units

Locally owned and operated in the Mudgee region

Reaches Bathurst and Dubbo from the one base

Why people ring them

Known in Mudgee for turning up.

Real depot address at 35-39 Depot Road Mudgee, not a PO box

From their own listing
On the job

On the job.

Vacsafe workVacsafe workVacsafe workVacsafe work
Where we go

The country we cover.

Based in Mudgee, NSW, covering Mudgee, Ulan, Rylstone, Gulgong and 3 more towns. If your town is not on this list, ring anyway — the run may already go past you.

MudgeeUlanRylstoneGulgongKandosBathurstDubbo — Central West NSW
Straight answers

The questions we get asked most.

How often should a septic tank be pumped?
For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.
How do I know if mine needs doing?
Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.
Do you need to find the lid, or do I?
We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.
Can the truck get to my tank?
Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.
What happens to the waste?
It goes to a licensed facility and it is documented. Ask for the docket any time you want it.
Can you dig near live services?
That is what the vac truck is for. Water cuts the ground and the vacuum lifts it, so nothing gets clipped the way a bucket clips it.
Can you do the rainwater tank while you are here?
Yes, and it is worth doing on the same visit. One trip out, one call-out, both tanks sorted.
How much does it cost?
It depends on tank size, access and how long it has been. Ring 0408 070 425 with your address and you get a real number, not a range.
Book it in

Book it while it is still a job, not an emergency.

Ring 0408 070 425 and speak to someone, or leave your details and get a call back.

We read every one of these. If it is urgent, ring instead — it is faster.