(07) 4952 3577
Septic pump-outs · North Mackay, Mackay, Sarina and surrounds

Decades of lids. Yours is next.

Treatwater & Plumbing has been pumping septic tanks, treatment systems and liquid waste for 50 years across North Mackay, Mackay, Sarina, Cannonvale and 2 more towns. A day that suits you, a price you hear first, and no mess left behind.

over 50 years of combined experienceNorth Mackay, QLDLicensed liquid waste carrier(07) 4952 3577
What we pump

What the truck is set up to do.

Everything Treatwater & Plumbing handles, in the order people ring about it.

01

Septic

Septic tank maintenance and pump outs

Routine maintenance on a set interval, so nothing on the property gets to the emergency stage.

02

Septic

Septic treatment system sales and installation

Aerated treatment systems serviced, pumped and left running the way the manufacturer intended.

03

Backflow

Backflow prevention

Backflow prevention, on a day that suits you and with the site left as we found it.

04

Blocked

Blocked drains

Blocked drains cleared and the line checked, so the same blockage doesn't come back next month.

05

Hot

Hot water systems

Hot water systems — quoted before we start, and finished the same day where we can.

What happens on the day

Straightforward, start to finish.

You get a person, not a queue

Ring and someone who drives the truck answers. You get a price and a day on that call, not a callback.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Why people ring them

Known in North Mackay for turning up.

50years pumping tanks in the district

Licensed team with over 50 years of combined experience maintaining systems for homes, rural properties, caravan parks and commercial sites

From their own listing
Not the same as the next truck

What you actually get with Treatwater.

Taken from what the business says about itself, not from a template.

WPA standards compliance

Works with Fuji Clean and Davey Pumps

Where we go

Who we can get to.

Based in North Mackay, QLD, covering North Mackay, Mackay, Sarina, Cannonvale and 2 more towns. If your town is not on this list, ring anyway — the run may already go past you.

North MackayMackaySarinaCannonvaleAirlie BeachProserpine
Straight answers

The questions we get asked most.

How often should a septic tank be pumped?
For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.
How do I know if mine needs doing?
Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.
Do you need to find the lid, or do I?
We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.
Can the truck get to my tank?
Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.
What happens to the waste?
It goes to a licensed facility and it is documented. Ask for the docket any time you want it.
Do you do the council service report as well?
Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.
Can you work around guests?
We book parks early or between changeovers so the truck is not sitting outside a cabin at check-in time.
How much does it cost?
It depends on tank size, access and how long it has been. Ring (07) 4952 3577 with your address and you get a real number, not a range.
Book it in

Book the tank in.

Ring (07) 4952 3577 and speak to someone, or leave your details and get a call back.

We read every one of these. If it is urgent, ring instead — it is faster.