Septic pump-outs · Bogangar, Tweed Coast, Murwillumbah and surrounds

Aerated system running as it should?

Total Waste Water Services services and pumps aerated treatment systems, septic tanks and liquid waste across Bogangar, Tweed Coast, Murwillumbah and Ballina. You get a person on the phone, a price before we start, and the ground left as we found it.

Call 0412 912 398 Book a pump-out

Bogangar, NSW0412 912 398

What we pump

What the truck is for.

What Total Waste Water Services is set up for, and what happens when you ring.

Aerated

Aerated wastewater treatment system servicing

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

On-site

On-site wastewater management system servicing

On-site wastewater management system servicing — booked in, done properly, and left tidy.

What happens on the day

One visit, done properly.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Not the same as the next truck

What you actually get with Total.

Taken from what the business says about itself, not from a template.

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Accredited by Ballina Shire despite being based up on the Tweed Coast — it works the full coastal strip

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Named principal John Jones running two mobile numbers

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Trades off a bigpond email with no domain registered — a long-established operator with zero web presence

Why people ring them

Known in Bogangar for turning up.

Council-accredited: on Ballina Shire Council's official list of suitably qualified on-site wastewater service agents

From their own listing

Where we go

The country we cover.

Based in Bogangar, NSW, covering Bogangar, Tweed Coast, Murwillumbah and Ballina. If your town is not on this list, ring anyway — the run may already go past you.

BogangarTweed CoastMurwillumbahBallina

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0412 912 398 with your address and you get a real number, not a range.

Book it in

Book the tank in.

Ring 0412 912 398 and speak to someone, or leave your details and get a call back.

Call 0412 912 398