(02) 6568 1752
Septic pump-outs · Newee Creek, Kempsey, Nambucca Heads and surrounds

Aerated system running as it should?

Tony Gordon Septic Tank & Grease Trap Cleaning services and pumps aerated treatment systems, septic tanks and liquid waste for 25 years across Newee Creek, Kempsey, Nambucca Heads, Coffs Harbour and 2 more towns. You get a person on the phone, a price before we start, and the ground left as we found it.

Over 25 years of local experienceNewee Creek, NSWLicensed liquid waste carrierEmergency call-outs(02) 6568 1752
What we pump

What the truck is set up to do.

Everything Tony Gordon Septic Tank & Grease Trap Cleaning handles, in the order people ring about it.

01

Septic

Septic tank cleaning

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

02

Grease

Grease trap cleaning

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

03

Envirocycle

Envirocycle tank maintenance

Envirocycle and similar treatment systems serviced and pumped, with the council report done on the spot.

04

Oily

Oily water treatment

Oily water and separator pits pumped and disposed of under licence, with the tracking paperwork.

05

Portaloo

Portaloo cleaning

Portable toilets delivered, serviced and collected. Site sheds, events, and jobs that run long.

06

Effluent

Effluent removal

Effluent pumped out and carted under licence, from single tanks up to a full transfer station run.

What happens on the day

How the day goes.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

Emptied properly, not skimmed

A tank is not done when the liquid is gone. The crust and the settled sludge come out too, which is the part that decides how long before you need us again.

The paperwork follows the load

Tipped at a licensed facility, recorded, and available to you if a council or a buyer ever asks where it went.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with Tony.

Taken from what the business says about itself, not from a template.

Over 25 years, named-owner business (Tony Gordon)

Open 24/7, Mon–Sun

Runs "powerful vacuum trucks" / "licensed vacuum trucks"

Memorable tagline in use: "Your No. 2 Business is our No. 1 Business"

Second contact number 0428 653 952

Why people ring them

Known in Newee Creek for turning up.

25years pumping tanks in the district

EPA Licensed with a stated Council Approval number (#10836) — rare to publish it

From their own listing
Where we go

The properties we can reach.

Based in Newee Creek, NSW, covering Newee Creek, Kempsey, Nambucca Heads, Coffs Harbour and 2 more towns. If your town is not on this list, ring anyway — the run may already go past you.

Newee CreekKempseyNambucca HeadsCoffs HarbourDorrigoBellingen
Straight answers

The questions we get asked most.

How often should a septic tank be pumped?
For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.
How do I know if mine needs doing?
Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.
Do you need to find the lid, or do I?
We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.
Can the truck get to my tank?
Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.
What happens to the waste?
It goes to a licensed facility and it is documented. Ask for the docket any time you want it.
Do you do the council service report as well?
Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.
How often does a grease trap need doing?
Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.
How much does it cost?
It depends on tank size, access and how long it has been. Ring (02) 6568 1752 with your address and you get a real number, not a range.
Book it in

Book the tank in.

Ring (02) 6568 1752 and speak to someone, or leave your details and get a call back.

We read every one of these. If it is urgent, ring instead — it is faster.