(07) 4728 3133
Septic pump-outs · Townsville, Aitkenvale, North Queensland and surrounds

One load, not four. That is the saving.

TMP Civil Services runs the tankers for septic, sullage and bulk liquid waste since 1999 across Townsville, Aitkenvale, North Queensland and Western Queensland. A day that suits you, a price you hear first, and no mess left behind.

since 1999Townsville, QLDLicensed liquid waste carrierEmergency call-outs(07) 4728 3133
Not the same as the next truck

What you actually get with TMP.

Taken from what the business says about itself, not from a template.

Wet-hire fleet listed by machine: excavators large and small, backhoes, skid steers large and small, tip trucks large and small, hydrovac truck, septic vacuum truck

QBCC 1243226 and plumbers licence number 1243226 published on every page

Family business — started as Tom Mellick Plumbing in 1999, outgrew the home office and became TMP Civil Services Pty Ltd in 2010

Tom is Managing Director, Belinda is General Manager — both named on the About page

"Townsville Priority Plumber" service that fast-tracks urgent jobs

Supplies and installs both custom and pre-fabricated septic tanks, and has relocated existing tanks to other parts of a property to save clients money

What we pump

The jobs the truck gets called out for.

Everything TMP Civil Services handles, in the order people ring about it.

01

Septic

Septic tank pump outs

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

02

Septic

Septic tank installation

New systems supplied and installed, sized to the block and the number of people actually living on it.

03

Septic

Septic tank maintenance and repairs

Routine maintenance on a set interval, so nothing on the property gets to the emergency stage.

04

Septic

Septic tank decommissioning and removal

Septic tank decommissioning and removal handled on the same visit, so it is not another trip and another bill.

05

Septic

Septic tank lid repairs

Septic tank lid repairs — quoted before we start, and finished the same day where we can.

06

Tree

Tree root removal from septic systems

Tree root removal from septic systems — booked in, done properly, and left tidy.

07

High-pressure

High-pressure hydro jetting of septic systems

High-pressure jetting to cut roots and grease out of the line, not just push the blockage along.

What happens on the day

How the day goes.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

Nothing gets quietly noted

Whatever the tank shows us, you hear about while we are still there and can look at it with us.

The paperwork follows the load

Tipped at a licensed facility, recorded, and available to you if a council or a buyer ever asks where it went.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Why people ring them

Known in Townsville for turning up.

1999the year they started

Runs its own Septic Vacuum Truck and its own Hydrovac Truck — the pump-out is not subcontracted

From their own listing
Where we go

The country we cover.

Based in Townsville, QLD, covering Townsville, Aitkenvale, North Queensland and Western Queensland. If your town is not on this list, ring anyway — the run may already go past you.

TownsvilleAitkenvaleNorth QueenslandWestern Queensland
Straight answers

The questions we get asked most.

How often should a septic tank be pumped?
For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.
How do I know if mine needs doing?
Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.
Do you need to find the lid, or do I?
We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.
Can the truck get to my tank?
Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.
What happens to the waste?
It goes to a licensed facility and it is documented. Ask for the docket any time you want it.
Can you dig near live services?
That is what the vac truck is for. Water cuts the ground and the vacuum lifts it, so nothing gets clipped the way a bucket clips it.
How much does it cost?
It depends on tank size, access and how long it has been. Ring (07) 4728 3133 with your address and you get a real number, not a range.
Book it in

Book it while it is still a job, not an emergency.

Ring (07) 4728 3133 and speak to someone, or leave your details and get a call back.

We read every one of these. If it is urgent, ring instead — it is faster.