Septic pump-outs · Queanbeyan, Yass, Cooma and surrounds

Service report due at the council?

The Tank People services and pumps aerated treatment systems, septic tanks and liquid waste since 2000 across Queanbeyan, Yass, Cooma and Canberra. One phone call, a day that suits you, and a lid that goes back on the way it should.

Call 0427 301 971 Book a pump-out

since 2000NSW0427 301 971

What we pump

What the truck is set up to do.

Everything The Tank People handles, in the order people ring about it.

New

New home builds

New home builds — quoted before we start, and finished the same day where we can.

Septic

Septic upgrades

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

AWTS

AWTS servicing

Scheduled servicing that keeps the system inside what the manufacturer and the council both expect.

Repairs

Repairs to tanks, lids, baffles, pumps and lines, done by the crew who found the fault.

Call-outs

Call-outs — quoted before we start, and finished the same day where we can.

What happens on the day

No mystery, no mess.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Nobody knows where the lid is. That is fine

Half the jobs start with a probe and a shovel. If the lid has been buried since the eighties, we will still find it.

Emptied properly, not skimmed

A tank is not done when the liquid is gone. The crust and the settled sludge come out too, which is the part that decides how long before you need us again.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with The.

Taken from what the business says about itself, not from a template.

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Ozzi Kleen Green Card agent, code NTTP, trained in-house by the manufacturer

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Works both sides of the border, covering Queanbeyan, Yass, Palerang and Cooma/Monaro as well as the ACT

Why people ring them

Known for turning up.

2000the year they started

Registered as The Tank People & Aerated Septic Systems — aerated septic is the trade, not a sideline

From their own listing

Where we go

The country we cover.

Based in NSW, covering Queanbeyan, Yass, Cooma and Canberra. If your town is not on this list, ring anyway — the run may already go past you.

QueanbeyanYassCoomaCanberra

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0427 301 971 with your address and you get a real number, not a range.

Book it in

Get it pumped before it backs up.

Ring 0427 301 971 and speak to someone, or leave your details and get a call back.

Call 0427 301 971