Septic pump-outs · Townsville, Charters Towers, Ayr and surrounds

Backing up right now? Ring, don't wait.

Supreme Plumbing and Waste Water takes emergency septic and liquid waste call-outs across Townsville, Charters Towers, Ayr, Ingham and Bluewater. Booked in over the phone, done in one visit, and the lid seated properly after.

Call 0478 666 220 Book a pump-out

Townsville, QLDEmergency call-outs0478 666 220

What we pump

The work, in the order people ring about it.

Everything Supreme Plumbing and Waste Water handles, in the order people ring about it.

Septic

Septic pump-outs and tank cleaning

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Wastewater

Wastewater treatment

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

Hydro

Hydro excavation

Excavation work around tanks, trenches and lines, done by the people who have to pump it afterwards.

General

General and emergency plumbing

Emergency call-outs for tanks that have stopped waiting for a convenient day.

Water

Water filtration systems

Water filtration systems handled on the same visit, so it is not another trip and another bill.

What happens on the day

One visit, done properly.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

Nobody knows where the lid is. That is fine

Half the jobs start with a probe and a shovel. If the lid has been buried since the eighties, we will still find it.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

The paperwork follows the load

Tipped at a licensed facility, recorded, and available to you if a council or a buyer ever asks where it went.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

We leave it safe

An unseated septic lid is the most dangerous thing on a rural block. Ours go back properly, every time.

Not the same as the next truck

What you actually get with Supreme.

Taken from what the business says about itself, not from a template.

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Scheduled pump-outs with full waste-tracking documentation

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Operating 24 hours, 7 days a week

Why people ring them

Known in Townsville for turning up.

Vacuum trucks carry extra hoses to reach tanks well away from the driveway

From their own listing

On the job

What the work looks like.

Where we go

Who we can get to.

Based in Townsville, QLD, covering Townsville, Charters Towers, Ayr, Ingham and Bluewater. If your town is not on this list, ring anyway — the run may already go past you.

TownsvilleCharters TowersAyrInghamBluewater

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

Can you dig near live services?

That is what the vac truck is for. Water cuts the ground and the vacuum lifts it, so nothing gets clipped the way a bucket clips it.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0478 666 220 with your address and you get a real number, not a range.

Book it in

Sort it now, not at midnight.

Ring 0478 666 220 and speak to someone, or leave your details and get a call back.

Call 0478 666 220