Septic pump-outs · the entire Shoalhaven

One truck. One name on the door.

Shoalhaven Pump Outs is owner-operated, pumping septic tanks, treatment systems and liquid waste across the entire Shoalhaven. Booked in over the phone, done in one visit, and the lid seated properly after.

Call 0458 408 800 Book a pump-out

over a decadeNSWLicensed liquid waste carrierEmergency call-outs0458 408 800

What we pump

What we get called out for most.

Everything Shoalhaven Pump Outs handles, in the order people ring about it.

Septic

Septic tank pump outs

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Grease

Grease trap cleaning

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

Portable

Portable toilet servicing

Scheduled servicing that keeps the system inside what the manufacturer and the council both expect.

24/7

24/7 emergency call-outs

Emergency call-outs for tanks that have stopped waiting for a convenient day.

What happens on the day

Straightforward, start to finish.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Nobody knows where the lid is. That is fine

Half the jobs start with a probe and a shovel. If the lid has been buried since the eighties, we will still find it.

Emptied properly, not skimmed

A tank is not done when the liquid is gone. The crust and the settled sludge come out too, which is the part that decides how long before you need us again.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

We leave it safe

An unseated septic lid is the most dangerous thing on a rural block. Ours go back properly, every time.

Not the same as the next truck

What you actually get with Shoalhaven.

Taken from what the business says about itself, not from a template.

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Licensed plumbers on the trucks — can fix the system, not just empty it

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24/7 emergency call-outs

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No address, ABN or licence number published — thin trust signals despite real standing

Why people ring them

Still the one people call.

Family-owned and operated, over a decade in sewage treatment

From their own listing

Where we go

The country we cover.

Based in NSW, covering the entire Shoalhaven. If your town is not on this list, ring anyway — the run may already go past you.

the entire Shoalhaven

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0458 408 800 with your address and you get a real number, not a range.

Book it in

Get it pumped before it backs up.

Ring 0458 408 800 and speak to someone, or leave your details and get a call back.

Call 0458 408 800