Septic pump-outs · Augusta, Bridgetown, Bunbury and surrounds

Kitchen due a clean-out? Booked and documented.

Shepheard Vacuum Truck Services handles grease traps, trade waste and septic pump-outs across Augusta, Bridgetown, Bunbury, Busselton and 17 more towns. A day that suits you, a price you hear first, and no mess left behind.

Call 0448 795 585 Book a pump-out

5.0 stars from 30 reviewsMargaret River, WA0448 795 585

What we pump

The jobs the truck gets called out for.

Everything Shepheard Vacuum Truck Services handles, in the order people ring about it.

septic

septic tanks, leach drains & bio systems

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

grease

grease traps

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

hydro

hydro excavation / vaxcavation

Excavation work around tanks, trenches and lines, done by the people who have to pump it afterwards.

high

high pressure jetting

High-pressure jetting to cut roots and grease out of the line, not just push the blockage along.

pump

pump stations

Pump stations and wet wells emptied, floats and switches checked before the lid goes back.

storm

storm water pits

storm water pits — quoted before we start, and finished the same day where we can.

brewery

brewery & winery waste

brewery & winery waste — booked in, done properly, and left tidy.

What happens on the day

How the day goes.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

Documented every visit

Trade waste is only compliant if it is recorded. Every visit is documented and the record is yours.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Not the same as the next truck

What you actually get with Shepheard.

Taken from what the business says about itself, not from a template.

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Owners named on the site — Jack and Liz Shepheard, Jack a 30-year Margaret River local

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Purpose-built vacuum trucks plus high-pressure jetting units and hydro vac trucks

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Takes project and shutdown work as well as domestic pump-outs

Why people ring them

Known in Margaret River for turning up.

5.0from 30 public reviews

The only operator in this set with a hard, published review count: 5.0 stars from 30 reviews

From their own listing

On the job

Out on the run.

Where we go

The country we cover.

Based in Margaret River, WA, covering Augusta, Bridgetown, Bunbury, Busselton and 17 more towns. If your town is not on this list, ring anyway — the run may already go past you.

AugustaBridgetownBunburyBusseltonCapelCollieCowaramupDunsboroughEagle BayGeographeGracetownHarveyManjimupMargaret RiverMandurahMetricup

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

Can you dig near live services?

That is what the vac truck is for. Water cuts the ground and the vacuum lifts it, so nothing gets clipped the way a bucket clips it.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0448 795 585 with your address and you get a real number, not a range.

Book it in

One call and it is in the diary.

Ring 0448 795 585 and speak to someone, or leave your details and get a call back.

Call 0448 795 585