Septic pump-outs · Bega, Bega Valley, Eurobodalla and surrounds

Aerated system running as it should?

Sapphire Waste Services services and pumps aerated treatment systems, septic tanks and liquid waste since 2015 across Bega, Bega Valley, Eurobodalla, Merimbula and Mallacoota. One phone call, a day that suits you, and a lid that goes back on the way it should.

Call 0438 924 408 Book a pump-out

since 2015Bega, NSWLicensed liquid waste carrierEmergency call-outs0438 924 408

What we pump

The jobs the truck gets called out for.

Everything Sapphire Waste Services handles, in the order people ring about it.

Septic

Septic tank pumping and cleaning

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Effluent

Effluent and greywater holding tank pump outs

Grey water pits and tanks emptied, and the outlet checked while the lid is off.

Wastewater

Wastewater treatment system pumping (Biocycle, Envirocycle, Super Treat)

Envirocycle and similar treatment systems serviced and pumped, with the council report done on the spot.

Pit

Pit toilet and chemical toilet waste

Chemical waste collected and consigned to a licensed receiver, with the tracking paperwork done properly.

Caravan

Caravan and motorhome waste

Caravan park and camp ground tanks pumped on a schedule that works around your season.

Ship-to-shore

Ship-to-shore effluent collection

Effluent pumped out and carted under licence, from single tanks up to a full transfer station run.

What happens on the day

What actually happens on the day.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

The paperwork follows the load

Tipped at a licensed facility, recorded, and available to you if a council or a buyer ever asks where it went.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

We leave it safe

An unseated septic lid is the most dangerous thing on a rural block. Ours go back properly, every time.

Not the same as the next truck

What you actually get with Sapphire.

Taken from what the business says about itself, not from a template.

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24/7 emergency sewage pumping, domestic and commercial (call-out fee applies)

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Cross-border operator: NSW Far South Coast plus East Gippsland VIC

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Unusual niches: ship-to-shore effluent and caravan/motorhome waste

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Website copyright frozen at 2021 — strong signal the online presence has been neglected

Why people ring them

Known in Bega for turning up.

2015the year they started

Holds discharge approvals at five named sewage treatment plants across two states — a real, hard-to-replicate licence position

From their own listing

On the job

Out on the run.

Where we go

The towns on the run.

Based in Bega, NSW, covering Bega, Bega Valley, Eurobodalla, Merimbula and Mallacoota. If your town is not on this list, ring anyway — the run may already go past you.

BegaBega ValleyEurobodallaMerimbulaMallacoota

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

Can you work around guests?

We book parks early or between changeovers so the truck is not sitting outside a cabin at check-in time.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0438 924 408 with your address and you get a real number, not a range.

Book it in

Get it pumped before it backs up.

Ring 0438 924 408 and speak to someone, or leave your details and get a call back.

Call 0438 924 408