Septic pump-outs · Eden, Pambula, Cobargo and surrounds

Treatment system due? We service it properly.

Sapphire Aerated Septics services and pumps aerated treatment systems, septic tanks and liquid waste for 10 years across Eden, Pambula, Cobargo and Ulladulla. Booked in over the phone, done in one visit, and the lid seated properly after.

Call 0467 373 255 Book a pump-out

over 10 yearsEden, NSWLicensed liquid waste carrier0467 373 255

What we pump

The jobs the truck gets called out for.

Everything Sapphire Aerated Septics handles, in the order people ring about it.

Aerated

Aerated wastewater treatment system servicing

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

AWTS

AWTS annual maintenance agreements

Routine maintenance on a set interval, so nothing on the property gets to the emergency stage.

New

New AWTS installations

New systems supplied and installed, sized to the block and the number of people actually living on it.

System

System rebuilds

System rebuilds — quoted before we start, and finished the same day where we can.

Emergency

Emergency call-outs

Emergency call-outs for tanks that have stopped waiting for a convenient day.

Parts

Parts and products for sale

Parts and products for sale, on a day that suits you and with the site left as we found it.

What happens on the day

No mystery, no mess.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with Sapphire.

Taken from what the business says about itself, not from a template.

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Covers the Bega Valley, Eurobodalla, Snowy Monaro and Shoalhaven regions from one operator

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Owner James Oliver takes calls and texts directly on his own mobile

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Genuinely a family firm: partner Julie runs media and marketing, sons Reif on administration and Denu on technical support, brother Tim, plus team member Luke Neilson

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Hands-on, practical approach with a focus on problem-solving and win-win solutions

Why people ring them

Known in Eden for turning up.

10years pumping tanks in the district

Team members based in four separate towns — Eden, Pambula, Cobargo and Ulladulla — so a truck is never far away

From their own listing

Where we go

Where the truck already goes.

Based in Eden, NSW, covering Eden, Pambula, Cobargo and Ulladulla. If your town is not on this list, ring anyway — the run may already go past you.

EdenPambulaCobargoUlladulla

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0467 373 255 with your address and you get a real number, not a range.

Book it in

Get it pumped before it backs up.

Ring 0467 373 255 and speak to someone, or leave your details and get a call back.

Call 0467 373 255