Septic pump-outs · Lismore, Ballina, Byron Bay and surrounds

Big tank, big truck, one trip.

Richmond Waste runs the tankers for septic, sullage and bulk liquid waste since 1980 across Lismore, Ballina, Byron Bay, Kyogle and 2 more towns. One phone call, a day that suits you, and a lid that goes back on the way it should.

Call (02) 6621 7431 Book a pump-out

since 1980Lismore, NSWLicensed liquid waste carrier(02) 6621 7431

What we pump

The work, in the order people ring about it.

Everything Richmond Waste handles, in the order people ring about it.

Septic

Septic system pump out and waste removal

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Grease

Grease trap cleaning

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

Liquid

Liquid waste collection, transportation and processing

Bulk liquid waste taken away under licence and tipped at a licensed facility, with the paperwork to prove where it went.

Waste

Waste oil and oily liquids collection

Waste oil collected and sent for recycling rather than tipped, with the record to show it.

Vacuum

Vacuum excavation

Vacuum digging around live services, where a bucket would put a bill through a cable or a water main.

Portable

Portable toilet hire

Portable toilets delivered, serviced and collected. Site sheds, events, and jobs that run long.

Skip

Skip bin hire

Skip bins dropped, swapped and taken away, on the same run as the truck.

What happens on the day

One visit, done properly.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

Nothing gets quietly noted

Whatever the tank shows us, you hear about while we are still there and can look at it with us.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with Richmond.

Taken from what the business says about itself, not from a template.

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Fully licensed by the NSW Environmental Protection Authority

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Claims the largest fleet of specialist collection vehicles in Northern NSW

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Named on Ballina Shire Council's approved liquid waste carrier table for septic, grease, oil and liquids

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Base depot at 15 Skyline Road, Lismore East with its own processing capability

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Covers the whole Richmond Valley from Evans Head to Casino and Kyogle

Why people ring them

Known in Lismore for turning up.

1980the year they started

100% locally and family owned and operated since 1980

From their own listing

On the job

On the job.

Where we go

Where the truck already goes.

Based in Lismore, NSW, covering Lismore, Ballina, Byron Bay, Kyogle and 2 more towns. If your town is not on this list, ring anyway — the run may already go past you.

LismoreBallinaByron BayKyogleCasinoEvans Head

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

Can you dig near live services?

That is what the vac truck is for. Water cuts the ground and the vacuum lifts it, so nothing gets clipped the way a bucket clips it.

How much does it cost?

It depends on tank size, access and how long it has been. Ring (02) 6621 7431 with your address and you get a real number, not a range.

Book it in

Get it pumped before it backs up.

Ring (02) 6621 7431 and speak to someone, or leave your details and get a call back.

Call (02) 6621 7431