Septic pump-outs · Tweed Heads, Murwillumbah, Kingscliff

Trade waste, on a schedule the council accepts.

Raptor Waste Management handles grease traps, trade waste and septic pump-outs for 9 years across Tweed Heads, Murwillumbah and Kingscliff. A day that suits you, a price you hear first, and no mess left behind.

Call 0435 097 867 Book a pump-out

over 9 years5.0 stars from 15 reviewsTweed Heads, NSWLicensed liquid waste carrier0435 097 867

Not the same as the next truck

What you actually get with Raptor.

Taken from what the business says about itself, not from a template.

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EPA and Tweed Shire Council approved

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Small family operated business that answers its own phone

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Registered trademark — uses Raptor Waste Management® throughout

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Specialises specifically in de-sludging, including the myth-busting line that home sewage treatment plants do need pumping

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Sells Eco Tabs as a maintenance product line alongside the pump-out service

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Their website's SSL certificate has expired — the site now throws a browser security warning

What we pump

The work, in the order people ring about it.

Everything Raptor Waste Management handles, in the order people ring about it.

Residential

Residential septic tank pump out and de-sludging

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Home

Home sewage treatment plant pump out

Aerated treatment systems serviced, pumped and left running the way the manufacturer intended.

Commercial

Commercial and residential holding tank pump out

Holding tanks pumped on a standing run, so it never becomes an emergency call.

Eco

Eco Tabs septic and grease trap treatment tablet supply

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

What happens on the day

No mystery, no mess.

You get a person, not a queue

Ring and someone who drives the truck answers. You get a price and a day on that call, not a callback.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

We leave it safe

An unseated septic lid is the most dangerous thing on a rural block. Ours go back properly, every time.

Why people ring them

Known in Tweed Heads for turning up.

5.0from 15 public reviews

9years pumping tanks in the district

Highest review count found in the whole region — 15 reviews at 5 stars on Localsearch

From their own listing

Where we go

The towns on the run.

Based in Tweed Heads, NSW, covering Tweed Heads, Murwillumbah and Kingscliff. If your town is not on this list, ring anyway — the run may already go past you.

Tweed HeadsMurwillumbahKingscliff

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0435 097 867 with your address and you get a real number, not a range.

Book it in

Book the tank in.

Ring 0435 097 867 and speak to someone, or leave your details and get a call back.

Call 0435 097 867