Septic pump-outs · Airlie Beach, Cannonvale, Proserpine and surrounds

Big tank, big truck, one trip.

Proserpine Septic Service runs the tankers for septic, sullage and bulk liquid waste since 2020 across Airlie Beach, Cannonvale, Proserpine, Calen and 16 more towns. A day that suits you, a price you hear first, and no mess left behind.

Call 0407 023 272 Book a pump-out

Since 2020Cannonvale, QLDLicensed liquid waste carrier0407 023 272

What we pump

What they get called out for.

Everything Proserpine Septic Service handles, in the order people ring about it.

Septic

Septic tank pump-outs

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Grease

Grease trap cleaning

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

Portable

Portable toilet hire and servicing

Scheduled servicing that keeps the system inside what the manufacturer and the council both expect.

What happens on the day

Straightforward, start to finish.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

You hear it straight

If something down there is on its way out, you are told at the tank, in plain words, with no invoice attached to the sentence.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with Proserpine.

Taken from what the business says about itself, not from a template.

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Named fleet of 'High-Capacity Trucks' and Australian-made portable toilets

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Family-owned and operated, ABN 93 636 166 300

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Names 19 individual Whitsunday localities it covers — unusually specific service-area detail

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Tight, focused service list: pump-outs, grease traps and portaloos only, no distractions

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Weekends by appointment only

Why people ring them

Known in Cannonvale for turning up.

2020the year they started

States 'EPA-Licensed Operators' and 'Fully Licenced & Insured' with the licence carried in the site footer

From their own listing

On the job

The truck, and the work.

Where we go

The properties we can reach.

Based in Cannonvale, QLD, covering Airlie Beach, Cannonvale, Proserpine, Calen and 16 more towns. If your town is not on this list, ring anyway — the run may already go past you.

Airlie BeachCannonvaleProserpineCalenDingo BeachBloomsburyMidge PointMt MarlowMt JulianRiordanvaleStrathdickieConwaySt HelensPrestonCape GloucesterHydeaway Bay

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0407 023 272 with your address and you get a real number, not a range.

Book it in

Book it while it is still a job, not an emergency.

Ring 0407 023 272 and speak to someone, or leave your details and get a call back.

Call 0407 023 272