(02) 9457 8777
Septic pump-outs · Wilberforce, Hornsby, Baulkham Hills and surrounds

Hard block? That is the whole job.

Premier PumpOuts / Staples pumps out tanks the big rigs cannot reach for 30 years across Wilberforce, Hornsby, Baulkham Hills, Hawkesbury Shires and 2 more towns. One phone call, a day that suits you, and a lid that goes back on the way it should.

Premier PumpOuts / Staples on site
over 30 yearsWilberforce, NSW(02) 9457 8777
What we pump

The jobs the truck gets called out for.

Everything Premier PumpOuts / Staples handles, in the order people ring about it.

01

Septic

Septic tank cleanouts / desludges

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

02

Aerated

Aerated system cleanouts / desludges

Aerated wastewater systems desludged and serviced, blowers and floats checked while the lid is up.

03

Pump

Pump out system cleanouts / desludges

Pump wells and sullage pits emptied and the float switches checked while the lid is up.

04

Effluent

Effluent removal at pump stations

Pump stations and wet wells emptied, floats and switches checked before the lid goes back.

05

Septic

Septic tank pump out service

Septic tank pump out service — booked in, done properly, and left tidy.

06

Free

Free quotes

Free quotes, on a day that suits you and with the site left as we found it.

What happens on the day

How the day goes.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Nobody knows where the lid is. That is fine

Half the jobs start with a probe and a shovel. If the lid has been buried since the eighties, we will still find it.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

On a schedule the council accepts

Grease traps and trade waste run to an interval your council signs off on. We keep to it so nobody comes asking.

We leave it safe

An unseated septic lid is the most dangerous thing on a rural block. Ours go back properly, every time.

Not the same as the next truck

What you actually get with Premier.

Taken from what the business says about itself, not from a template.

Runs a BARGE service to Pittwater and Hawkesbury River properties with no road access

Hawkesbury depot at 10 Ti Tree Pl, Wilberforce NSW 2756 (also listed at Windsor)

Trades under the legal entity Staples Bros (Nowra) Pty Ltd

Disposal at Sydney Water approved facilities

'Fully trained and qualified drivers in liquid waste collection, transport and disposal'

Why people ring them

Known in Wilberforce for turning up.

30years pumping tanks in the district

Large fleet running up to 30,000 litre effluent tankers — the biggest capacity found in this region

From their own listing
On the job

What the work looks like.

Premier PumpOuts / Staples workPremier PumpOuts / Staples workPremier PumpOuts / Staples workPremier PumpOuts / Staples workPremier PumpOuts / Staples workPremier PumpOuts / Staples work
Where we go

Who we can get to.

Based in Wilberforce, NSW, covering Wilberforce, Hornsby, Baulkham Hills, Hawkesbury Shires and 2 more towns. If your town is not on this list, ring anyway — the run may already go past you.

WilberforceHornsbyBaulkham HillsHawkesbury Shiresa barge service to Pittwaterthe Hawkesbury River
Straight answers

The questions we get asked most.

How often should a septic tank be pumped?
For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.
How do I know if mine needs doing?
Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.
Do you need to find the lid, or do I?
We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.
Can the truck get to my tank?
Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.
What happens to the waste?
It goes to a licensed facility and it is documented. Ask for the docket any time you want it.
Do you do the council service report as well?
Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.
What if a truck cannot physically reach the tank?
Tell us before the day and we bring the hose for it. Long runs, steep drives and unsealed tracks are ordinary here, not a reason to say no.
How much does it cost?
It depends on tank size, access and how long it has been. Ring (02) 9457 8777 with your address and you get a real number, not a range.
Book it in

Sort it now, not at midnight.

Ring (02) 9457 8777 and speak to someone, or leave your details and get a call back.

We read every one of these. If it is urgent, ring instead — it is faster.