Septic pump-outs · Glenwood, Gympie, Fraser Coast regions

The tank is not supposed to be your problem.

Platypus Solutions Waste Management pumps out septic tanks, treatment systems and liquid waste across Glenwood, Gympie and Fraser Coast regions. Booked in over the phone, done in one visit, and the lid seated properly after.

Call 0417 566 627 Book a pump-out

Glenwood, QLD0417 566 627

What we pump

What they get called out for.

Everything Platypus Solutions Waste Management handles, in the order people ring about it.

sewerage

sewerage treatment plant servicing

Aerated treatment systems serviced, pumped and left running the way the manufacturer intended.

waste

waste management

waste management — booked in, done properly, and left tidy.

wastewater

wastewater system servicing

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

What happens on the day

One visit, done properly.

You get a person, not a queue

Ring and someone who drives the truck answers. You get a price and a day on that call, not a callback.

Nobody knows where the lid is. That is fine

Half the jobs start with a probe and a shovel. If the lid has been buried since the eighties, we will still find it.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

The paperwork follows the load

Tipped at a licensed facility, recorded, and available to you if a council or a buyer ever asks where it went.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Where we go

The towns on the run.

Based in Glenwood, QLD, covering Glenwood, Gympie and Fraser Coast regions. If your town is not on this list, ring anyway — the run may already go past you.

GlenwoodGympieFraser Coast regions

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0417 566 627 with your address and you get a real number, not a range.

Book it in

Sort it now, not at midnight.

Ring 0417 566 627 and speak to someone, or leave your details and get a call back.

Call 0417 566 627