Septic pump-outs · Tullimbar, Wollongong, Shellharbour

Service report due at the council?

Pioneer Plumbing & Excavation services and pumps aerated treatment systems, septic tanks and liquid waste since 2015 across Tullimbar, Wollongong and Shellharbour. One phone call, a day that suits you, and a lid that goes back on the way it should.

Call 0402 995 001 Book a pump-out

since 2015Tullimbar, NSW0402 995 001

What we pump

What the truck is set up to do.

Everything Pioneer Plumbing & Excavation handles, in the order people ring about it.

New

New home builds

New home builds, on a day that suits you and with the site left as we found it.

Septic

Septic upgrades

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

AWTS

AWTS servicing

Scheduled servicing that keeps the system inside what the manufacturer and the council both expect.

Repairs

Repairs to tanks, lids, baffles, pumps and lines, done by the crew who found the fault.

Call-outs

Call-outs, on a day that suits you and with the site left as we found it.

Excavation

Excavation work around tanks, trenches and lines, done by the people who have to pump it afterwards.

What happens on the day

No mystery, no mess.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Not the same as the next truck

What you actually get with Pioneer.

Taken from what the business says about itself, not from a template.

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Plumbing and excavation in the one company, so the tank work and the digging come from the same outfit

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Based on the Illawarra Highway at Tullimbar, between the coast and the Southern Highlands escarpment

Why people ring them

Known in Tullimbar for turning up.

2015the year they started

Ozzi Kleen Green Card agent, code NPPX, trained in-house by the manufacturer

From their own listing

Where we go

The towns on the run.

Based in Tullimbar, NSW, covering Tullimbar, Wollongong and Shellharbour. If your town is not on this list, ring anyway — the run may already go past you.

TullimbarWollongongShellharbour

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0402 995 001 with your address and you get a real number, not a range.

Book it in

Book it while it is still a job, not an emergency.

Ring 0402 995 001 and speak to someone, or leave your details and get a call back.

Call 0402 995 001