Septic pump-outs · Montville, Gympie, Sunshine Coast hinterland

The tank is not supposed to be your problem.

Phoenix Wastewater Solutions pumps out septic tanks, treatment systems and liquid waste across Montville, Gympie and Sunshine Coast hinterland. You get a person on the phone, a price before we start, and the ground left as we found it.

Call 0408 616 061 Book a pump-out

Montville, QLD0408 616 061

What we pump

The work they do.

What Phoenix Wastewater Solutions is set up for, and what happens when you ring.

sewerage

sewerage treatment plant servicing

Aerated treatment systems serviced, pumped and left running the way the manufacturer intended.

wastewater

wastewater system servicing

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

What happens on the day

No mystery, no mess.

You get a person, not a queue

Ring and someone who drives the truck answers. You get a price and a day on that call, not a callback.

Nobody knows where the lid is. That is fine

Half the jobs start with a probe and a shovel. If the lid has been buried since the eighties, we will still find it.

Emptied properly, not skimmed

A tank is not done when the liquid is gone. The crust and the settled sludge come out too, which is the part that decides how long before you need us again.

The paperwork follows the load

Tipped at a licensed facility, recorded, and available to you if a council or a buyer ever asks where it went.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

We leave it safe

An unseated septic lid is the most dangerous thing on a rural block. Ours go back properly, every time.

Where we go

Where the truck already goes.

Based in Montville, QLD, covering Montville, Gympie and Sunshine Coast hinterland. If your town is not on this list, ring anyway — the run may already go past you.

MontvilleGympieSunshine Coast hinterland

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0408 616 061 with your address and you get a real number, not a range.

Book it in

Get it pumped before it backs up.

Ring 0408 616 061 and speak to someone, or leave your details and get a call back.

Call 0408 616 061