Septic pump-outs · Central Coast, Newcastle in the north, Cessnock in the north west and surrounds

Service report due at the council?

On Time Septic Services services and pumps aerated treatment systems, septic tanks and liquid waste since 1997 across Central Coast, Newcastle in the north, Cessnock in the north west, St Albans and 7 more towns. Booked in over the phone, done in one visit, and the lid seated properly after.

Call 1300 997 082 Book a pump-out

commenced operation February 1997Central Coast, NSW1300 997 082

What we pump

What we get called out for most.

Everything On Time Septic Services handles, in the order people ring about it.

Repairs

Repairs, servicing and maintenance of septic and aerated wastewater treatment systems

Routine maintenance on a set interval, so nothing on the property gets to the emergency stage.

Wastewater

Wastewater Management Plan preparation

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

System

System selection and installation

New systems supplied and installed, sized to the block and the number of people actually living on it.

Irrigation

Irrigation field design and installation

Irrigation field design and installation — quoted before we start, and finished the same day where we can.

365-day

365-day call-out / emergency service

Emergency call-outs for tanks that have stopped waiting for a convenient day.

What happens on the day

One visit, done properly.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

The paperwork follows the load

Tipped at a licensed facility, recorded, and available to you if a council or a buyer ever asks where it went.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with On.

Taken from what the business says about itself, not from a template.

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Council approved independent service contractor

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Call-out and emergency service 365 days a year

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Services 18 named AWTS brands including Biocycle, Fuji Clean, Taylex, Envirocycle, Garden Master, Ozzie Kleen and Ultraclear

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Hosts local council application forms and a resources library on their own site

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Site copy is visibly stale — still says 'Over time we plan to place on our resources section, further information'

Why people ring them

Known in Central Coast for turning up.

1997the year they started

Operating on the Central Coast since February 1997

From their own listing

Where we go

Who we can get to.

Based in Central Coast, NSW, covering Central Coast, Newcastle in the north, Cessnock in the north west, St Albans and 7 more towns. If your town is not on this list, ring anyway — the run may already go past you.

Central CoastNewcastle in the northCessnock in the north westSt AlbansWisemans Ferry in the westGosfordWyongnow Central Coast Council LGAsparts of NewcastleHornsbyHawkesbury

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 1300 997 082 with your address and you get a real number, not a range.

Book it in

Get it pumped before it backs up.

Ring 1300 997 082 and speak to someone, or leave your details and get a call back.

Call 1300 997 082