0499 422 121
Septic pump-outs · Northern Rivers, 7 council shires, Byron Bay and surrounds

Whatever the volume, we have the truck for it.

Northern Rivers Wastewater runs the tankers for septic, sullage and bulk liquid waste across Northern Rivers, 7 council shires, Byron Bay, Lismore and 3 more towns. One phone call, a day that suits you, and a lid that goes back on the way it should.

Northern Rivers, NSWLicensed liquid waste carrier0499 422 121
What we pump

Everything the tank might need.

Everything Northern Rivers Wastewater handles, in the order people ring about it.

01

Septic

Septic tank pump out (12,000L pump truck)

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

02

Septic

Septic tank sales and installation

New systems supplied and installed, sized to the block and the number of people actually living on it.

03

Wastewater

Wastewater treatment system servicing

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

04

Domestic

Domestic pump station supply and installation

Pump stations and wet wells emptied, floats and switches checked before the lid goes back.

05

Concrete

Concrete rainwater tank supply and installation

Rainwater tanks drained, cleaned out and refilled, so what comes out of the tap is what you thought was in there.

What happens on the day

One visit, done properly.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with Northern.

Taken from what the business says about itself, not from a template.

Named fleet: 12,000L pump truck

Licence 312643C, Accredited Taylex Distributor

Covers 7 council shires from Tweed Heads to Grafton

Offers a free on-site consultation

Separate sales line (0457 754 149) and servicing line (0499 422 121)

Traditional septic tanks stocked from 4,000L to 22,000L

Why people ring them

Known in Northern Rivers for turning up.

Established 1986 — the longest-trading operator found in this region

From their own listing
On the job

The truck, and the work.

Northern Rivers Wastewater workNorthern Rivers Wastewater work
Where we go

The properties we can reach.

Based in Northern Rivers, NSW, covering Northern Rivers, 7 council shires, Byron Bay, Lismore and 3 more towns. If your town is not on this list, ring anyway — the run may already go past you.

Northern Rivers7 council shiresByron BayLismoreKyogleMullumbimbyCasino
Straight answers

The questions we get asked most.

How often should a septic tank be pumped?
For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.
How do I know if mine needs doing?
Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.
Do you need to find the lid, or do I?
We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.
Can the truck get to my tank?
Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.
What happens to the waste?
It goes to a licensed facility and it is documented. Ask for the docket any time you want it.
Do you do the council service report as well?
Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.
Can you do the rainwater tank while you are here?
Yes, and it is worth doing on the same visit. One trip out, one call-out, both tanks sorted.
How much does it cost?
It depends on tank size, access and how long it has been. Ring 0499 422 121 with your address and you get a real number, not a range.
Book it in

Sort it now, not at midnight.

Ring 0499 422 121 and speak to someone, or leave your details and get a call back.

We read every one of these. If it is urgent, ring instead — it is faster.