Septic pump-outs · Glen Innes, Tenterfield, Guyra and surrounds

Still here. Still turning up.

New England Waste has been pumping septic tanks, treatment systems and liquid waste since 1979 across Glen Innes, Tenterfield, Guyra, Uralla and Armidale. A day that suits you, a price you hear first, and no mess left behind.

Call 0429 323 696 Book a pump-out

since 1979Glen Innes, NSW0429 323 696

What we pump

The jobs the truck gets called out for.

Everything New England Waste handles, in the order people ring about it.

Septic

Septic tank pump outs

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Grease

Grease trap waste removal

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

Holding

Holding tank servicing

Scheduled servicing that keeps the system inside what the manufacturer and the council both expect.

Sullage

Sullage and interceptor pit cleaning

Interceptor pits pumped out and washed down, with the sludge taken away under licence.

Portable

Portable toilet pump outs

Portable toilets delivered, serviced and collected. Site sheds, events, and jobs that run long.

Treatment

Treatment plant servicing

Aerated treatment systems serviced, pumped and left running the way the manufacturer intended.

Portaloo

Portaloo hire

Portaloo hire — booked in, done properly, and left tidy.

What happens on the day

How the day goes.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Why people ring them

Known in Glen Innes for turning up.

1979the year they started

Locally owned and operated by the Lancaster family since 1979

From their own listing

Not the same as the next truck

What you actually get with New.

Taken from what the business says about itself, not from a template.

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Started in Glen Innes and grew across the New England region

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Septic, grease trap, holding tank, sullage and interceptor pit pump outs

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Skip bins in 2, 3, 4, 6 and 8 cubic metre sizes

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Hook bins in 10, 12, 15, 20 and 30 cubic metre sizes

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Portaloo hire short and long term

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Office hours 8am-5pm Monday to Friday

On the job

On the job.

Where we go

Who we can get to.

Based in Glen Innes, NSW, covering Glen Innes, Tenterfield, Guyra, Uralla and Armidale. If your town is not on this list, ring anyway — the run may already go past you.

Glen InnesTenterfieldGuyraUrallaArmidale

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0429 323 696 with your address and you get a real number, not a range.

Book it in

Book it while it is still a job, not an emergency.

Ring 0429 323 696 and speak to someone, or leave your details and get a call back.

Call 0429 323 696