Septic pump-outs · Melbourne, Gisborne, Riddells Creek and surrounds

Big tank, big truck, one trip.

Kindreds Liquid Waste runs the tankers for septic, sullage and bulk liquid waste across Melbourne, Gisborne, Riddells Creek, Sunbury and 2 more towns. Booked in over the phone, done in one visit, and the lid seated properly after.

Call 1800 442 034 Book a pump-out

Macedon, VICLicensed liquid waste carrierEmergency call-outs1800 442 034

What we pump

The jobs the truck gets called out for.

Everything Kindreds Liquid Waste handles, in the order people ring about it.

Septic

Septic tank cleaning and desludging

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Home

Home waste water treatment plant servicing

Aerated treatment systems serviced, pumped and left running the way the manufacturer intended.

Grease

Grease trap cleaning

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

Triple

Triple interceptor cleaning

Triple interceptors pumped and washed down, so the last chamber is doing its job and not passing solids on.

Industrial

Industrial wash water management

Industrial liquid waste handled at plant scale, with the licensing and the tracking that comes with it.

High

High pressure cleaning (hot and cold water)

High pressure cleaning (hot and cold water) — booked in, done properly, and left tidy.

Commercial

Commercial, industrial and domestic non-hazardous waste management

Commercial, industrial and domestic non-hazardous waste management, on a day that suits you and with the site left as we found it.

What happens on the day

No mystery, no mess.

You get a person, not a queue

Ring and someone who drives the truck answers. You get a price and a day on that call, not a callback.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

Emptied properly, not skimmed

A tank is not done when the liquid is gone. The crust and the settled sludge come out too, which is the part that decides how long before you need us again.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with Kindreds.

Taken from what the business says about itself, not from a template.

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Specifies the actual plant: EPA approved 12,000 litre tanker, certified and plated for vacuum and waste transport

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German 750 cfm liquid ring pump, hydraulically driven — sells on "NO noisy engines" and "NO smoky pumps", a genuine differentiator for residential jobs

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1800 number plus a direct 24/7 emergency mobile

Why people ring them

Known in Macedon for turning up.

Dual licensing — both EPA Licensed AND Quarantine Licensed and Approved, unusual among the operators found

From their own listing

Where we go

The country we cover.

Based in Macedon, VIC, covering Melbourne, Gisborne, Riddells Creek, Sunbury and 2 more towns. If your town is not on this list, ring anyway — the run may already go past you.

MelbourneGisborneRiddells CreekSunburyWoodendMacedon

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 1800 442 034 with your address and you get a real number, not a range.

Book it in

Book it while it is still a job, not an emergency.

Ring 1800 442 034 and speak to someone, or leave your details and get a call back.

Call 1800 442 034