Septic pump-outs · Mackay, Dumbleton, Bowen Basin

Out past the black stump? Still on the run.

Groundvac runs septic and liquid waste pump-outs across country since 2009 across Mackay, Dumbleton and Bowen Basin. A day that suits you, a price you hear first, and no mess left behind.

Call 0427 691 716 Book a pump-out

since 2009Mackay, QLDLicensed liquid waste carrier0427 691 716

Not the same as the next truck

What you actually get with Groundvac.

Taken from what the business says about itself, not from a template.

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Two trucks are mine compliant (BMA compliant) for Bowen Basin coalfield work

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Two No-Dig Vac Trailers for smaller jobs or sites with limited access

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EPA licensed for sewage removal and CertLoc certified

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Locating kit named on the site: Radio Detection RD7200, RIDGID SR-20 line locator with sonde, Rycom 8890 transponder locator

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Cleans septic tanks of any size, and advises calling when the scum layer reaches 6-8 inches

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Works in confined areas, trenching under paths, driveways and fences and digging beside buildings and tanks

What we pump

The jobs the truck gets called out for.

Everything Groundvac handles, in the order people ring about it.

Septic

Septic tank waste removal, residential and commercial

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Grease

Grease trap removal

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

Vacuum

Vacuum loading and tank and pit cleaning

Vacuum loading and tank and pit cleaning — booked in, done properly, and left tidy.

Drain

Drain cleaning

Blocked drains cleared and the line checked, so the same blockage doesn't come back next month.

Hydro

Hydro excavation / non-destructive digging

Non-destructive digging around live gas, water, power and comms, so nothing gets clipped.

Trenching

Absorption trenches inspected and cleared, which is usually the real reason the tank keeps filling.

Utility

Utility location for telecommunications, gas, water, electricity, sewage and storm water

Utility location for telecommunications, gas, water, electricity, sewage and storm water — booked in, done properly, and left tidy.

What happens on the day

What actually happens on the day.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Nobody knows where the lid is. That is fine

Half the jobs start with a probe and a shovel. If the lid has been buried since the eighties, we will still find it.

Emptied properly, not skimmed

A tank is not done when the liquid is gone. The crust and the settled sludge come out too, which is the part that decides how long before you need us again.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

We work out the access first

Steep, sandy, narrow or unsealed, it gets sorted before the truck is committed rather than halfway down.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Why people ring them

Known in Mackay for turning up.

2009the year they started

Seven late-model hydro excavation trucks on Vermeer vac units: one 8,000 litre spoil tank, one 4,500 litre spoil tank and five 3,000 litre spoil tanks

From their own listing

Where we go

The properties we can reach.

Based in Mackay, QLD, covering Mackay, Dumbleton and Bowen Basin. If your town is not on this list, ring anyway — the run may already go past you.

MackayDumbletonBowen Basin

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

Can you dig near live services?

That is what the vac truck is for. Water cuts the ground and the vacuum lifts it, so nothing gets clipped the way a bucket clips it.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0427 691 716 with your address and you get a real number, not a range.

Book it in

Book the tank in.

Ring 0427 691 716 and speak to someone, or leave your details and get a call back.

Call 0427 691 716