Septic pump-outs · Shepparton, Pine Lodge

No road in? We still get there.

Glenern pumps out tanks the big rigs cannot reach since 2000 across Shepparton and Pine Lodge. You get a person on the phone, a price before we start, and the ground left as we found it.

Call 0427 545 459 Book a pump-out

since 2000Pine Lodge, VICEmergency call-outs0427 545 459

What we pump

What the truck is set up to do.

Everything Glenern handles, in the order people ring about it.

Septic

Septic tank servicing

Scheduled servicing that keeps the system inside what the manufacturer and the council both expect.

Sludge

Sludge pumping

Pump wells and sullage pits emptied and the float switches checked while the lid is up.

Liquid

Liquid and dry waste collection and disposal

Liquid and dry waste collection and disposal handled on the same visit, so it is not another trip and another bill.

Industrial

Industrial liquid waste removal

Bulk liquid waste taken away under licence and tipped at a licensed facility, with the paperwork to prove where it went.

Rainwater

Rainwater tank servicing

Rainwater tanks drained, cleaned out and refilled, so what comes out of the tap is what you thought was in there.

Portable

Portable toilet servicing

Portable toilet servicing, on a day that suits you and with the site left as we found it.

Septic

Septic system maintenance, repairs and inspection

Routine maintenance on a set interval, so nothing on the property gets to the emergency stage.

What happens on the day

Straightforward, start to finish.

You get a person, not a queue

Ring and someone who drives the truck answers. You get a price and a day on that call, not a callback.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

Emptied properly, not skimmed

A tank is not done when the liquid is gone. The crust and the settled sludge come out too, which is the part that decides how long before you need us again.

The paperwork follows the load

Tipped at a licensed facility, recorded, and available to you if a council or a buyer ever asks where it went.

We work out the access first

Steep, sandy, narrow or unsealed, it gets sorted before the truck is committed rather than halfway down.

We leave it safe

An unseated septic lid is the most dangerous thing on a rural block. Ours go back properly, every time.

Not the same as the next truck

What you actually get with Glenern.

Taken from what the business says about itself, not from a template.

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Open 24 hours a day, 7 days a week for emergency call-outs

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Handles 4WD-access properties, blockages, odours and overflows

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Carries both dry and liquid waste collection, so one operator covers the whole site

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Depot on 265 Pine Lodge North Road, Pine Lodge — a rural base east of Shepparton

Why people ring them

Known in Pine Lodge for turning up.

2000the year they started

Glenern Pty Ltd — a registered company continuously active since 16 May 2000, not a trading name

From their own listing

Where we go

The country we cover.

Based in Pine Lodge, VIC, covering Shepparton and Pine Lodge. If your town is not on this list, ring anyway — the run may already go past you.

SheppartonPine Lodge

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Can you do the rainwater tank while you are here?

Yes, and it is worth doing on the same visit. One trip out, one call-out, both tanks sorted.

What if a truck cannot physically reach the tank?

Tell us before the day and we bring the hose for it. Long runs, steep drives and unsealed tracks are ordinary here, not a reason to say no.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0427 545 459 with your address and you get a real number, not a range.

Book it in

Book the tank in.

Ring 0427 545 459 and speak to someone, or leave your details and get a call back.

Call 0427 545 459