1300 856 237
Septic pump-outs · Rutherford, Maitland, Newcastle and surrounds

Long way out? We are already going past.

Garden Master runs septic and liquid waste pump-outs across country for 30 years across Rutherford, Maitland, Newcastle, Singleton and 6 more towns. One phone call, a day that suits you, and a lid that goes back on the way it should.

Garden Master on site
over 30 yearsRutherford, NSW1300 856 237
What we pump

Everything the tank might need.

Everything Garden Master handles, in the order people ring about it.

01

Septic

Septic tank sales (poly and concrete)

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

02

Advanced

Advanced Secondary Treatment Systems

Aerated treatment systems serviced, pumped and left running the way the manufacturer intended.

03

Residential

Residential septic systems

Residential septic systems, on a day that suits you and with the site left as we found it.

04

Commercial

Commercial and industrial wastewater treatment systems

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

05

Greywater

Greywater recycling systems

Grey water pits and tanks emptied, and the outlet checked while the lid is off.

06

Septic

Septic tank servicing and maintenance

Routine maintenance on a set interval, so nothing on the property gets to the emergency stage.

07

Subsurface

Subsurface irrigation

Subsurface irrigation, on a day that suits you and with the site left as we found it.

What happens on the day

How the day goes.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

We leave it safe

An unseated septic lid is the most dangerous thing on a rural block. Ours go back properly, every time.

Not the same as the next truck

What you actually get with Garden.

Taken from what the business says about itself, not from a template.

Garden Master "Elite" Advanced Secondary Treatment System: a single 7,100 litre concrete tank suitable for homes with up to ten people

Small Commercial Wastewater Treatment System: two concrete tanks, suitable for sites with up to twenty people

Large commercial sewage treatment systems custom-designed for sites over twenty people — built for vineyards, mine sites, horse studs, hospitality venues, tourism operators and cabin/accommodation providers

ultraGTS greywater system: a compact Membrane Bio Reactor combining biological treatment with membrane filtration and final ultraviolet disinfection

Pump stations supplied in 500 litre to 3,000 litre capacities

Systems installed across NSW, Victoria and the ACT, with projects also in the Northern Territory, New Caledonia and Alaska in the USA

Why people ring them

Known in Rutherford for turning up.

30years pumping tanks in the district

Manufactures its own septic tanks and water treatment parts at its own factory in Victoria, so everything supplied is built and tested to its own standards rather than bought in

From their own listing
On the job

On the job.

Garden Master workGarden Master work
Where we go

Where the truck already goes.

Based in Rutherford, NSW, covering Rutherford, Maitland, Newcastle, Singleton and 6 more towns. If your town is not on this list, ring anyway — the run may already go past you.

RutherfordMaitlandNewcastleSingletonMuswellbrookLake MacquariePort StephensSydneyCentral CoastHunter Valley
Straight answers

The questions we get asked most.

How often should a septic tank be pumped?
For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.
How do I know if mine needs doing?
Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.
Do you need to find the lid, or do I?
We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.
Can the truck get to my tank?
Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.
What happens to the waste?
It goes to a licensed facility and it is documented. Ask for the docket any time you want it.
Do you do the council service report as well?
Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.
Can you work around guests?
We book parks early or between changeovers so the truck is not sitting outside a cabin at check-in time.
How much does it cost?
It depends on tank size, access and how long it has been. Ring 1300 856 237 with your address and you get a real number, not a range.
Book it in

One call and it is in the diary.

Ring 1300 856 237 and speak to someone, or leave your details and get a call back.

We read every one of these. If it is urgent, ring instead — it is faster.