Septic pump-outs · Gold Coast

Tank full? We empty it properly.

East Coast Waste Services pumps out septic tanks, treatment systems and liquid waste across Gold Coast. One phone call, a day that suits you, and a lid that goes back on the way it should.

Call (07) 5593 4277 Book a pump-out

Gold Coast, QLD(07) 5593 4277

What we pump

The job, plainly.

What a pump-out involves, and what else the truck is set up for.

Septic

Septic tank pump-outs

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Liquid

Liquid waste removal

Bulk liquid waste taken away under licence and tipped at a licensed facility, with the paperwork to prove where it went.

What happens on the day

How the day goes.

You get a person, not a queue

Ring and someone who drives the truck answers. You get a price and a day on that call, not a callback.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

You hear it straight

If something down there is on its way out, you are told at the tank, in plain words, with no invoice attached to the sentence.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

We leave it safe

An unseated septic lid is the most dangerous thing on a rural block. Ours go back properly, every time.

Where we go

Who we can get to.

Based in Gold Coast, QLD, covering Gold Coast. If your town is not on this list, ring anyway — the run may already go past you.

Gold Coast

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

How much does it cost?

It depends on tank size, access and how long it has been. Ring (07) 5593 4277 with your address and you get a real number, not a range.

Book it in

Book the tank in.

Ring (07) 5593 4277 and speak to someone, or leave your details and get a call back.

Call (07) 5593 4277