Septic pump-outs · Pimlico, Ballina, Byron Bay and surrounds

Aerated system running as it should?

East Coast Septics services and pumps aerated treatment systems, septic tanks and liquid waste across Pimlico, Ballina, Byron Bay, Bangalow and Nimbin. Booked in over the phone, done in one visit, and the lid seated properly after.

Call 0401 620 847 Book a pump-out

Pimlico, NSWLicensed liquid waste carrier0401 620 847

What we pump

The work they do.

Everything East Coast Septics handles, in the order people ring about it.

Aerated

Aerated wastewater treatment system servicing

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

Septic

Septic system servicing

Scheduled servicing that keeps the system inside what the manufacturer and the council both expect.

On-site

On-site wastewater management

On-site wastewater management — quoted before we start, and finished the same day where we can.

What happens on the day

What actually happens on the day.

You get a person, not a queue

Ring and someone who drives the truck answers. You get a price and a day on that call, not a callback.

Nobody knows where the lid is. That is fine

Half the jobs start with a probe and a shovel. If the lid has been buried since the eighties, we will still find it.

Emptied properly, not skimmed

A tank is not done when the liquid is gone. The crust and the settled sludge come out too, which is the part that decides how long before you need us again.

The paperwork follows the load

Tipped at a licensed facility, recorded, and available to you if a council or a buyer ever asks where it went.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Not the same as the next truck

What you actually get with East.

Taken from what the business says about itself, not from a template.

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Named principal — James Rix — with a real street depot at 50 Pimlico Road, Pimlico

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Appears on four separate Localsearch category pages across Ballina, Byron Bay, Bangalow and Nimbin

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The domain listed against them in directories no longer resolves — their web presence is broken, not merely absent

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Contact email runs off a plumbing business domain rather than a septic-branded one

Why people ring them

Known in Pimlico for turning up.

Council-accredited: on Ballina Shire Council's official list of suitably qualified on-site wastewater service agents

From their own listing

Where we go

The properties we can reach.

Based in Pimlico, NSW, covering Pimlico, Ballina, Byron Bay, Bangalow and Nimbin. If your town is not on this list, ring anyway — the run may already go past you.

PimlicoBallinaByron BayBangalowNimbin

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0401 620 847 with your address and you get a real number, not a range.

Book it in

Get it pumped before it backs up.

Ring 0401 620 847 and speak to someone, or leave your details and get a call back.

Call 0401 620 847