Septic pump-outs · Craiglie, Port Douglas, Mossman and surrounds

Kitchen due a clean-out? Booked and documented.

Douglas Liquid Waste handles grease traps, trade waste and septic pump-outs across Craiglie, Port Douglas, Mossman, Oak Beach and 5 more towns. You get a person on the phone, a price before we start, and the ground left as we found it.

Call (07) 4099 1001 Book a pump-out

Craiglie, QLDLicensed liquid waste carrier(07) 4099 1001

What we pump

What we get called out for most.

Everything Douglas Liquid Waste handles, in the order people ring about it.

Septic

Septic tank cleaning

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Septic

Septic tank pumping

Septic tank pumping — quoted before we start, and finished the same day where we can.

Septic

Septic system maintenance

Routine maintenance on a set interval, so nothing on the property gets to the emergency stage.

Grease

Grease trap cleaning

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

What happens on the day

One visit, done properly.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

The paperwork follows the load

Tipped at a licensed facility, recorded, and available to you if a council or a buyer ever asks where it went.

On a schedule the council accepts

Grease traps and trade waste run to an interval your council signs off on. We keep to it so nobody comes asking.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with Douglas.

Taken from what the business says about itself, not from a template.

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Holds a Douglas Shire Council Trade Waste Permit

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Effluent disposed of at the Port Douglas or Mareeba sewerage facilities

Why people ring them

Known in Craiglie for turning up.

EPA Licensed Transporter

From their own listing

On the job

The truck, and the work.

Where we go

The properties we can reach.

Based in Craiglie, QLD, covering Craiglie, Port Douglas, Mossman, Oak Beach and 5 more towns. If your town is not on this list, ring anyway — the run may already go past you.

CraigliePort DouglasMossmanOak BeachDaintree VillageJulattenMowbray ValleyCooya BeachNewell Beach

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

How much does it cost?

It depends on tank size, access and how long it has been. Ring (07) 4099 1001 with your address and you get a real number, not a range.

Book it in

One call and it is in the diary.

Ring (07) 4099 1001 and speak to someone, or leave your details and get a call back.

Call (07) 4099 1001