DeluxeWastewater 0407 694 387
Septic pump-outs · Marom Creek, Alstonville, Lismore and surrounds

Aerated system running as it should?

Deluxe Wastewater services and pumps aerated treatment systems, septic tanks and liquid waste across Marom Creek, Alstonville, Lismore and Ballina. One phone call, a day that suits you, and a lid that goes back on the way it should.

Marom Creek, NSW0407 694 387
What we pump

What the truck is for.

What Deluxe Wastewater is set up for, and what happens when you ring.

01

Aerated

Aerated wastewater treatment system servicing

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

02

On-site

On-site wastewater management system servicing

On-site wastewater management system servicing, on a day that suits you and with the site left as we found it.

What happens on the day

No mystery, no mess.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Nobody knows where the lid is. That is fine

Half the jobs start with a probe and a shovel. If the lid has been buried since the eighties, we will still find it.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Not the same as the next truck

What you actually get with Deluxe.

Taken from what the business says about itself, not from a template.

Two named principals — Tim Seymour and Harrison Job — so it is a crewed operation, not a one-man van

Real property depot at 125 Cook Road, Marom Creek, sitting between Alstonville, Lismore and Ballina

Trades entirely off a gmail address with no domain registered at all

Why people ring them

Known in Marom Creek for turning up.

Council-accredited: on Ballina Shire Council's official list of suitably qualified on-site wastewater service agents

From their own listing
Where we go

The properties we can reach.

Based in Marom Creek, NSW, covering Marom Creek, Alstonville, Lismore and Ballina. If your town is not on this list, ring anyway — the run may already go past you.

Marom CreekAlstonvilleLismoreBallina
Straight answers

The questions we get asked most.

How often should a septic tank be pumped?
For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.
How do I know if mine needs doing?
Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.
Do you need to find the lid, or do I?
We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.
Can the truck get to my tank?
Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.
What happens to the waste?
It goes to a licensed facility and it is documented. Ask for the docket any time you want it.
Do you do the council service report as well?
Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.
How much does it cost?
It depends on tank size, access and how long it has been. Ring 0407 694 387 with your address and you get a real number, not a range.
Book it in

Book the tank in.

Ring 0407 694 387 and speak to someone, or leave your details and get a call back.

We read every one of these. If it is urgent, ring instead — it is faster.