Septic pump-outs · Hervey Bay, Fraser Coast, Wide Bay

You get the owner, not a call centre.

Coastal Waste Water Specialists is owner-operated, pumping septic tanks, treatment systems and liquid waste across Hervey Bay, Fraser Coast and Wide Bay. You get a person on the phone, a price before we start, and the ground left as we found it.

Call (07) 4128 8019 Book a pump-out

Hervey Bay, QLD(07) 4128 8019

On the job

What the work looks like.

What we pump

The jobs the truck gets called out for.

Everything Coastal Waste Water Specialists handles, in the order people ring about it.

treatment

treatment plant servicing

Aerated treatment systems serviced, pumped and left running the way the manufacturer intended.

septic

septic tank and treatment plant supply and installation

septic tank and treatment plant supply and installation — quoted before we start, and finished the same day where we can.

repairs

repairs to septic, greywater, trench and sand filter systems

Grey water pits and tanks emptied, and the outlet checked while the lid is off.

commercial

commercial wastewater systems

Onsite wastewater systems pumped, serviced and checked over, whatever brand is in the ground.

What happens on the day

How the day goes.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

Finding it is part of the job

Under the lawn, under a garden bed, under a slab someone poured over it. We locate the lid and uncover it before anything else.

The tank goes out, not the lawn

Hose run from the truck, tank vacuumed down, sludge and crust taken with it. Boards down if the ground is soft.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

The council report is handled

Treatment systems come with paperwork obligations. We do the service and the report together, so nothing is chased later.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with Coastal.

Taken from what the business says about itself, not from a template.

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Services all brands of treatment plants

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One-stop shop for onsite treatment plants and septic tanks

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After-hours on call

Why people ring them

Known in Hervey Bay for turning up.

Local family owned and largely family operated

From their own listing

Where we go

The country we cover.

Based in Hervey Bay, QLD, covering Hervey Bay, Fraser Coast and Wide Bay. If your town is not on this list, ring anyway — the run may already go past you.

Hervey BayFraser CoastWide Bay

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How much does it cost?

It depends on tank size, access and how long it has been. Ring (07) 4128 8019 with your address and you get a real number, not a range.

Book it in

Book the tank in.

Ring (07) 4128 8019 and speak to someone, or leave your details and get a call back.

Call (07) 4128 8019