Septic pump-outs · Clarenza, Clarence, Coffs Harbour and surrounds

Big tank, big truck, one trip.

Clarence Valley Septics runs the tankers for septic, sullage and bulk liquid waste across Clarenza, Clarence, Coffs Harbour, Grafton and 6 more towns. Booked in over the phone, done in one visit, and the lid seated properly after.

Call (02) 6645 3100 Book a pump-out

Clarenza, NSW(02) 6645 3100

What we pump

What we get called out for most.

Everything Clarence Valley Septics handles, in the order people ring about it.

Septic

Septic tank cleaning, pumping and pump out

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Grease

Grease trap servicing

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

Waste

Waste oil collection and recycling

Waste oil collected and sent for recycling rather than tipped, with the record to show it.

Chemical

Chemical waste collection

Chemical waste collected and consigned to a licensed receiver, with the tracking paperwork done properly.

Oily

Oily waters collection

Oily water and separator pits pumped and disposed of under licence, with the tracking paperwork.

Vacuum

Vacuum excavation (hydro-excavation)

Vacuum digging around live services, where a bucket would put a bill through a cable or a water main.

CCTV

CCTV pipe inspections

A camera down the line to see what is really going on, so the fix is the right one the first time.

What happens on the day

What actually happens on the day.

You ring, we give you a day

No answering service, no ticket. You get a person, a price and a day that suits the truck and suits you.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

You get told what we saw

Cracked baffle, roots in the inlet, a lid on its last legs. You hear it while we are standing over it, not in a letter.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

Lid seated, ground left tidy

Back down square, safe to stand on, and the grass no worse than we found it.

Not the same as the next truck

What you actually get with Clarence.

Taken from what the business says about itself, not from a template.

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Liquid waste division of Richmond Waste (regional Northern Rivers group)

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Does CCTV pipe inspection and cable location as well as pumping

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Vacuum/hydro excavation capability

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Trading 19 years

Why people ring them

Known in Clarenza for turning up.

Named fleet: liquid tank sizes from 10 kL to 26 kL — the biggest tanker capacity found in the region

From their own listing

On the job

Out on the run.

Where we go

The properties we can reach.

Based in Clarenza, NSW, covering Clarenza, Clarence, Coffs Harbour, Grafton and 6 more towns. If your town is not on this list, ring anyway — the run may already go past you.

ClarenzaClarenceCoffs HarbourGraftonMacleanYamba councilsite also markets to LismoreBallinaByronKyogle

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

Can you dig near live services?

That is what the vac truck is for. Water cuts the ground and the vacuum lifts it, so nothing gets clipped the way a bucket clips it.

How much does it cost?

It depends on tank size, access and how long it has been. Ring (02) 6645 3100 with your address and you get a real number, not a range.

Book it in

Get it pumped before it backs up.

Ring (02) 6645 3100 and speak to someone, or leave your details and get a call back.

Call (02) 6645 3100