Septic pump-outs · Camden

Service report due at the council?

Bioaqua Wastewater Services services and pumps aerated treatment systems, septic tanks and liquid waste since 2014 across Camden. You get a person on the phone, a price before we start, and the ground left as we found it.

Call 0408 991 614 Book a pump-out

since 2014NSW0408 991 614

What we pump

The work they do.

What Bioaqua Wastewater Services is set up for, and what happens when you ring.

AWTS

AWTS servicing

Scheduled servicing that keeps the system inside what the manufacturer and the council both expect.

What happens on the day

No mystery, no mess.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

Nobody knows where the lid is. That is fine

Half the jobs start with a probe and a shovel. If the lid has been buried since the eighties, we will still find it.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

It is tipped where it should be

Waste goes to a licensed facility. If you ever need the docket, we have it.

Your service report, done at the tank

Aerated systems need a service record for the council. It gets filled in while we are there, not from memory afterwards.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Why people ring them

Known for turning up.

2014the year they started

Where we go

Who we can get to.

Based in NSW, covering Camden. If your town is not on this list, ring anyway — the run may already go past you.

Camden

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 0408 991 614 with your address and you get a real number, not a range.

Book it in

Book the tank in.

Ring 0408 991 614 and speak to someone, or leave your details and get a call back.

Call 0408 991 614