Septic pump-outs · Coffs Harbour, Port Macquarie, Grafton and surrounds

One load, not four. That is the saving.

1800 Pooman runs the tankers for septic, sullage and bulk liquid waste for 25 years across Coffs Harbour, Port Macquarie, Grafton, Taree and 7 more towns. One call, a straight answer, and a job that does not need doing again next month.

Call 1800 766 626 Book a pump-out

over 25 yearsCoffs Harbour, NSW1800 766 626

What we pump

The jobs the truck gets called out for.

Everything 1800 Pooman handles, in the order people ring about it.

Septic

Septic tank cleaning

The standard household pump-out. We lift the lid, vacuum the tank down, check the outlet and leave the lid seated properly.

Grease

Grease trap cleaning

Kitchen grease traps emptied and washed out on a schedule that keeps the council and your kitchen happy.

Grease

Grease trap waste disposal

Grease trap waste disposal — quoted before we start, and finished the same day where we can.

Trade

Trade waste removal

Trade waste removed under the licence your council asks you to hold, with the docket to match.

Waste

Waste water removal

Waste water removal, on a day that suits you and with the site left as we found it.

Potable

Potable water delivery

Drinking and stock water delivered by the load, on the same run as the pump-outs.

Portaloo

Portaloo and shower hire

Portable toilets delivered, serviced and collected. Site sheds, events, and jobs that run long.

What happens on the day

How the day goes.

A phone call, and it is booked

One conversation. You hear what it costs, you hear when we can be there, and that is the booking done.

We find the lid before we start

If you have never had it pumped, we locate and uncover the tank. Old lids under a garden bed are our normal Tuesday.

Hose to the tank, truck stays put

The hose does the walking so the truck does not have to. Sludge, crust and liquid all go, not just the easy layer off the top.

Disposed of under licence

It leaves your place and goes to a licensed receiving facility. The paperwork exists and you can have a copy.

On a schedule the council accepts

Grease traps and trade waste run to an interval your council signs off on. We keep to it so nobody comes asking.

The lid goes back properly

Seated, weighted, and safe to walk over. That last part matters more than anything else on this list.

Not the same as the next truck

What you actually get with 1800.

Taken from what the business says about itself, not from a template.

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Two depots, Coffs Harbour and Port Macquarie, covering Yamba down to Taree

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Carry roughly 40m of hose on the trucks and will bring extra hose if needed

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Smallest truck is 3,000L and measures 2.2m high, 2.5m wide and 8m long, for tanks larger trucks cannot reach

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Larger trucks pump 4 domestic septics or 2 aerated systems in a single run

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Payment on the day to the driver by bank transfer, cash, cheque or credit card over the phone

Why people ring them

Known in Coffs Harbour for turning up.

25years pumping tanks in the district

Every truck in the fleet is individually named — Grease Lightning, Tank Sinatra, The Turdinator, Bladdermir Poo-ten, Slush Puppy, The Looey-Ville and Flush Gordon

From their own listing

On the job

What the work looks like.

Where we go

The country we cover.

Based in Coffs Harbour, NSW, covering Coffs Harbour, Port Macquarie, Grafton, Taree and 7 more towns. If your town is not on this list, ring anyway — the run may already go past you.

Coffs HarbourPort MacquarieGraftonTareeMacksvilleKempseyNambucca HeadsUrungaWoolgoolgaYambaMaclean

Straight answers

The questions we get asked most.

How often should a septic tank be pumped?

For most households it is every three to five years, and it depends on tank size and how many people live there. If it has been longer than five years, or you have just moved in and nobody can tell you when it was last done, book it.

How do I know if mine needs doing?

Slow drains through the whole house, gurgling, a smell near the tank, or wet ground and greener grass over the trench. Any of those means ring, do not wait.

Do you need to find the lid, or do I?

We can find it. If you know where it is, tell us and we are faster. If nobody has looked in twenty years, that is a normal job for us.

Can the truck get to my tank?

Usually. Tell us if the tank is behind a locked gate, down a steep drive, or more than about thirty metres from where a truck can park, and we will bring the right hose.

What happens to the waste?

It goes to a licensed facility and it is documented. Ask for the docket any time you want it.

Do you do the council service report as well?

Yes. Aerated systems have to be serviced on a set interval and reported. We do the service and fill in the report at the tank, so you are not chasing paperwork later.

How often does a grease trap need doing?

Most kitchens run somewhere between monthly and quarterly, and your council sets the minimum. We will tell you honestly if you are paying for visits you do not need.

How much does it cost?

It depends on tank size, access and how long it has been. Ring 1800 766 626 with your address and you get a real number, not a range.

Book it in

Get it pumped before it backs up.

Ring 1800 766 626 and speak to someone, or leave your details and get a call back.

Call 1800 766 626